Below you will find what some of our customers say about our dealership.

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "great folks to deal with, very well informed about the products they sell."

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    noel cassidy - Walpole, NH
  • "I have purchased motorcycles, accessories and had service work performed at Koup's and they have met my expecations every time. They are a very friendly and forward thinking dealership with a knowledgeable staff."

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    Allen Gavlak - Mechanicsburg, PA
  • "Dave is always extraordinary helpful and provides Outstanding Customer service!
    Thanks Dave for your excellent customer service, always a pleasure!"

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    Rick Bohn - Harrisburg, PA
  • "Last purchase was 2016 for a GSXR600. Jim took good care of me, helped with financing got all the items installed and it was ready when I was told it would be. Very pleased! Thanks"

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    Geoffrey Kramer - Boiling Springs, PA
  • "I loved the place from the first time i went there.
    I love the selection and the pricing. I loved several bikes, some within my budget, some were not.
    The people there are nice, and they will not overwhelm you with a lot of chatter. But if you ask a question, they will show you how much they know, and you will be satisfied.
    When i got my bike i didn't know all the gadgets you can have to improve your experience. They guided me as I found the need for them, and now i have several of them. One year after my first motorcycle purchase, i was riding to visit my sister on a 2000 mile interstate round trip. This was only possible after the purchase of those little devices for comfort and aid.
    The only thing i sometimes think could improve their service isnif they had their catalogs available online. (No pricing needed). A couple of times i have gone there with questions about part purchasing, just to spend time with someone there going over catalogs. It is fine for me, but i think i am using up their time.
    Thank you guys, I'll be seing you soon. I need a change if oil after another 2000 mile trip..."

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    Ricardo Pinzon - Hummelstown, PA
  • "Great Dealership to work with, their not just salesmen they actually have a passion for everything about bikes which gives you the piece of mind that your actually getting quality parts."

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    Dominick Sultzaberger - Harrisburg, PA
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    Anonymous - Steelton, PA
  • "I'd like to thank Dave and Jim for the outstanding job they did in going the extra mile for making the purchase of my new 2018 H2 SX SE possible. I have purchased several bikes over the years from Koups, from Suzuki to Ducati to Kawasaki and each deal was done exceeding my expectations. I would also like to thank Sam, Ben and Jeff in the service dept. for always doing a great job. I would recommend the Koups dealership to anyone."

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    Sam Books - Middletown, PA
  • "This is a few months late but I wanted to share my experience with Koups Cycle Shop .

    I live in south Florida and ride a 2009 Kawasaki Nomad . This year I went to Canada and was southbound when my always maintenance mind decided my ride needs a few things done to it.

    New front tire, coolant change, new throttle cables and a oil change.

    Sam set up my appointment & Jeff did the wrench turning.

    Quick turn around and fair pricing . Impressed I am and wanted to say THANKS guys ! !!!

    Regards ,


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    Craig Burns - FL
  • "After describing a problem with the front brakes on my Hayabusa, the Service Department gave me an appointment to have the pads replaced. The appointment was convenient. The work was done well. However, it didn't take long to realize that the problem remained. I must note that the issue appeared only when braking hard, which the service test rider was unaware of. The real problem was binding or corrosion in the pivit points of the front brake lever. A few drops of oil did the trick. I don't feel bad about all of this as the old pads had 23 thousand miles on them. Replacing the pads may have been technically unnecessary but having new pads feels OK."

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    Anonymous - Hershey, PA
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    dan still - middletown, PA
  • "I've known about your dealership for years. I used to have my Bandit serviced there. "

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    ted barnhart - enola, PA
  • "Having lost my local Ducati dealership, it`s nice to know Ducati means top service across the board. Koups keeps up the standard I have come to
    expect from a dealer of fine motorcycles. I will be seeing more of them in the future, and hope the relationship continue to be a good one.
    Give them a try,I think you will be pleased. I am."

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    simon finch - Warriors Mark, PA
  • "Husband gets his Ducati serviced at Koup's"

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    Melinda Bertling - Newark, DE
  • "Koups is a great motorcycle dealership. The folks who work there are friendly, knowledgeable, and good to deal with. All of the service I've had done at Koups was well done. Koups is a fun place to hang out at and do business with."

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    Bob Gingrich - Harrisburg, PA
  • "Awesome dealer!"

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    Joe Smith - Harrisburg, PA
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